Situational Awareness Blog Articles

The Difference Between Workstream Collaboration and Project Management Tools

Project management tools can be useful in planning, organizing, and managing resources tools for slower moving work, but purpose-built workstream collaboration tools are transforming how teams handle dynamic, in-context workflows for both routine tasks and unplanned...

Struggling With Digital Transformation? Add Collaboration Software

The clock is ticking on digital transformation. Over the past decade, driven by a wave of technological breakthroughs, companies across industries have come to realize their fate depends on digitization. Remaining competitive and sustaining growth are now, to a huge...

3 Ways Coolfire Supports Operations Managers in the Face of an Emergency

The moment an emergency or crisis scenario occurs in any industry, it’s already too late to begin the process of collaboration across stakeholder groups in order to develop and execute an efficient, impactful response. That being the case, businesses of all kinds need...

5 Major Field Service Challenges and What to Do About Them

Any company that dispatches workers to off-site locations to complete tasks — plumbing, HVAC, utilities, cleaning, ride-sharing, and many others — tend to face similar field service challenges when it comes to managing day-to-day operations. When teams are in the...