Operations Articles

Coolfire 101:
Using Core to Stay Connected

Poor communication and limited visibility into work progress can leave you feeling frustrated and out of sync with your mobile teams and business. Now there’s a better way to work together. Communicate in real-time and stay up to date with detailed tasking, workflow,...

6 Tips for Using Trello to Manage Field Service Teams

Since 2011, teams of all kinds have loved Trello for managing unique projects and initiatives. Boards and cards make it easy to organize ideas, collaborate around tasks, and monitor work progress which is just one of the reasons why millions of people use Trello, both...

Frontline Teams Need Better Tech — But Not the Kind You Think

The pandemic office exodus forced companies to invest significant resources into improving operations for the digital, work-from-home economy. Desk-based workers have more tools than ever before to do their jobs remotely–unlocking a whole new world of collaboration...

Better Manage Your Distributed Teams to Win in the Field

Field service managers face several unique challenges in controlling their operations. Verifying completed work, knowing which workers are where, prioritizing tasks, responding to emerging situations, and ensuring customer satisfaction all impact how well they can...