Situational Awareness Articles

Frontline Teams Need Better Tech — But Not the Kind You Think

The pandemic office exodus forced companies to invest significant resources into improving operations for the digital, work-from-home economy. Desk-based workers have more tools than ever before to do their jobs remotely–unlocking a whole new world of collaboration...

What is Workstream Collaboration?

Don’t let outdated communication solutions hold your company back — workstream collaboration tools can enable efficiency and transform how you do business. In this new work from everywhere era, it is apparent the way we work together just does not work anymore....

Enforce Procedures With Process Automation to Deliver Consistent And Reliable Service

To keep clients happy with every job, field service companies need standardized procedures. Consistent processes ensure that every worker or technician dispatched to an off-site location carries out the work according to the same set of predetermined, approved rules....

Overcome Operational Challenges and Jump Into Action With Contextual Data

Operations in every industry run on data — from the C-suite to the office or factory floor. When it comes to collecting, analyzing, sharing, and acting upon that data, context is key. Your teams can have all the information in the world, but if employees don’t know...