Managing service outages during times of emergency is tough.
Quickly and safely restoring service following major storms, natural disasters, and other emergencies is critical to the recovery of the affected service areas. Managing restoration efforts is difficult, even for well-prepared electric, gas, and communications companies.
Challenges include marshaling emergency responders, managing external crews and contractors, and interfacing with desperate customers. These challenges are addressed in adverse environmental conditions, with the knowledge that each additional minute of outage increases the risk to life, limb, and property.