People across the nation are on edge. Understandably so: as of September 2019, the U.S. had seen 283 mass shootings since the start of the year. Even chaotic false alarms are becoming more common. In order to placate and protect citizens, security teams must take immediate measures. And in times of heightened public fear, the natural response is of course to add more personnel and more resources.
But while additional personnel can go a long way in producing a more visible presence and easing some citizen anxiety, security teams should consider whether this is the best investment for public safety. The real questions we face are not necessarily around how many officers are present, but how relevant personnel will communicate in order to take effective action. When the worst happens, how will key information be delivered to enable efficient response rather than panic and chaos? Read the full article here.